Billing Terms and Conditions

At OurPetsLife, we accept PayPal and all major credit cards and payments made through Visa, Mastercard, American Express, Discover, Diners Club, Maestro, Shop Pay, Apple Pay, Google Pay. Payment must be made in full before shipment.

In order to place a payment, simply click on either the “Proceed To Checkout” buttons on our website. You will be automatically directed to the selected payment-processing website, where you will have the option to pay with either your credit card or others.

Are My Payment Details Safe?

We don't store payment data, to protect your information. All information is transferred with the Secure Socket Layer (SSL) and is fully encrypted, no one can access your information. Our data infrastructure is tested, verified, and compliant to the highest industry standards to ensure that noncritical, but still personal data is equally safe with us.


We currently accept Shopify Payments.

All prices and figures are listed in GBP. Please read our Shipping Policy for more information. We don't collect and store any payment information provided by customers. All the transactions are processed at Shopify Payments gateway.

Read more about our privacy policy.

Privacy Policy

Customer Support:

✉ Email:

 Our Address:

Or reach out to our sales manager

send an email to open a trade account.

Frequently Asked Questions.

How long will delivery take?

All orders will be sent out on a tracked next day delivery service.

Orders placed before 2pm will be sent out for delivery the same working day.

How do I contact you?

Please email us via and our support team will contact you within 24 to 38 hours.